About us at Haircare Superstore

Welcome to Haircare Superstore!

At Haircare Superstore we strive to be your one-stop destination for salon-quality hair products and expert salon services. As a small family-owned Australian business, we are passionate about helping you achieve gorgeous, healthy hair both at our salon in Windsor (Opening Oct 1st), NSW and online. We understand the importance of finding the right products and services for your unique hair needs.

That’s why our e-commerce store offers a large selection of the top brands and curated haircare bundles, allowing you to pick the perfect combinations to meet your top hair goals. Now, with the opening of our salon, you can also enjoy expert, in-person consultations and hair services tailored to your individual style. Whether you’re shopping for professional hair care or visiting our salon for a fresh new look, we’re here to help you feel your best.

Your Hair. Our Passion.

Our Values

At Hair Care Superstore, our values are woven into every strand of our operation:

  • Empowerment through Choice: We believe everyone deserves the freedom to care for themselves in a way that feels right. Whether visiting our salon or exploring our online store, we offer personalised options to help you make confident decisions about your haircare. Your unique needs are at the heart of everything we do, empowering you to feel your best every day.
  • Mindful Haircare: We understand that in the busyness of life, self-care often gets pushed aside. Washing your hair isn’t just a necessity—it’s a small act of care that can make a big difference. Investing in this form of self-care builds confidence, enhances self-esteem, and shapes our identities. Our goal is to make haircare effortless, affordable, and guilt-free, helping you feel refreshed and empowered without taking up more of your precious time.
  • Confidence and Connection: From our salon chairs to your online cart, we’re committed to helping you feel confident inside and out through healthy, beautiful hair. We believe that hair is more than just appearance—it’s an extension of your personality and identity. When your hair looks and feels its best, so do you, and that confidence shines both inwardly and outwardly. You deserve to love your hair, and we’re here to support that journey every step of the way.
  • Dedicated Customer Care: Every interaction matters to us, whether you’re in our salon or exploring our e-commerce platform. We are devoted to providing the highest level of customer care because you deserve nothing less. We genuinely care about each customer’s unique needs, ensuring you have the right products for your hair and well-being. Your satisfaction and happiness are our top priorities, and we’re here to support you on your haircare journey every step of the way.
  • Celebrating Individuality: We honour the uniqueness of every customer. Our salon services and product offerings are thoughtfully designed to embrace the diversity of hair types and styles. We recognise that each individual is on their own hair journey, and we are here to celebrate that journey, providing tailored solutions that enhance your natural beauty and express your authentic self.

Christine and Ben

The dynamic duo behind Haircare Superstore. Based in Sydney and raising two energetic boys, they combine family life with their dedication to offering the best salon services and haircare products.

Christine, a passionate curly-haired woman, understands first-hand the challenges of finding the right products and maintaining healthy, beautiful hair. As someone who has experienced these struggles, she knows how crucial it is to build a trusting partnership with your hairdresser to bring out the best in your locks. Her dedication to helping others achieve their hair goals is the heart of Haircare Superstore, both in the salon and through the online store.

Ben brings extensive experience in operations and warehouse management, ensuring the e-commerce side of Haircare Superstore runs smoothly. His expertise guarantees that no one is left without their favourite products, making sure every order is processed and delivered efficiently.

Together, Christine and Ben blend their unique skills to offer a seamless, customer-focused experience across both their salon and online store.

Natalie Ann

“Getting your hair styled by a professional is a very personal
experience. I believe that all new clients may choose a hair stylist based on a variety of factors: location, price, style, and most of all, experience within the industry and their vibrant, inclusive personality.”

With over 25 years of experience as a professional hair stylist, Natalie has worked in The Hills District and across salons in Hawkesbury, where she calls home. Known for her creativity, Natalie specialises in unique colourisations and up-to-date styles, always
delivering looks that make her clients smile. Her passion lies in understanding her clients’ vision and making it a reality.

Outside of work, Natalie loves cheering on her boys at their footy games, staying active on social media, and catching up with friends.

Jacinta

With 7 years of experience as a hairdresser, Jacinta specialise in blondes and balayages, and is all about big transformations. There’s nothing more rewarding than seeing her clients leave the salon feeling like their most confident, beautiful selves. She is incredibly grateful for the relationships she's built with her clients and can’t wait to meet more amazing people in the future.

Jacinta is a wild Gemini with many blonde moments(despite her brunette hair). Nicknamed "TD" (Time Delay), she's a lover of sunsets, sunflowers, and everything that brings happiness.

Why Choose Us?

At Haircare Superstore, we understand that people don’t choose a hair salon based on its name, but because of the
passion and expertise behind it. Our team of skilled professionals is committed to delivering personalised care and exceptional results, making every visit an experience you can trust.

Whether you're shopping online for top-tier haircare brands or visiting our salon for a tailored experience, we are
dedicated to supporting you every step of the way —we’re part of your hair care journey. From offering personalised advice to providing the latest haircare innovations, we strive to help you feel confident and
beautiful every day.

Thank you for trusting us to be part of your story. If you need assistance, we’re always here to help. For online product inquiries, reach out to us at customerservice@haircaresuperstore.com.au, and for salon-related questions, contact us at salon@haircaresuperstore.com.au or through our Contact Us page.